Turfland Testimonials

In total I ordered and laid 140 sq metres of turf. I live in Birmingham. I bought the least expensive turf but looks absolutely wonderful. Exceptional quality. I have laid turf down many time before. Please dont change your suppliers. And your prices are amongst the most competitive. Thank you.
Dr Ejaz Mughal,
Birmingham,
October 2011.

Very easy to use the website. clear with lots of instructions.
Darren Fradley, South Staffordshire (September 2011).

I liked your informative and no fuss website. Yours suited me perfectly and I placed my order withing 5 minutes. Thank you!
America Fernandez, Hampshire. September 2011

I would just like to say a big "Thank You" for the excellent service I have recieved from your company. Fast delivery and the turf!!! Excellent turf, my lawn has not been down a week yet and it is looking fantastic! Thank you!
Anne Howson, Rochdale.
August 2011

Dear Jenny, thank you for the turf supplied yesterday, so happy with the new turf. Thanks for all your good help, we will be recommending you. August 2011, Mr Holgate, Kent.

Dear Sir/Madam,

Some eight weeks ago my neighbour place an order with Turfland to be delivered the following day and sure enough there was our order the next day. Thank you for your reliable service and also for your wonderful product. We are so pleased with our new lawn and the wonderful comments from the passers by is so pleasing.

Yours Sincerely,

Mr E Hobbs

Hants

16/05/2011

Dear Gail
Many thanks for your help with the order and prompt response. I will definitely use your company in the future and will recommend you to others. Thanks again
Jill Day

February 2011

Just to let you know that the turf arrived OK, has been laid OK, and looks great. Many thanks John Collett September 2010

I am writing to you to say thank you for my turf which was delivered yesterday. The grass looks outstanding in my garden! I am ever so happy! regards Liz Kowalczyk,

Hi Matthew I was pleased with the service Turfland has provided me with and the turf itself. With your staff's advice I seem to have chosen the right type of turf. Turfland's website and your staff provide an excellent process for preapring and laying the turf. I Followed 'after care' advice provided by one of your staff when I placed the order. In less than a week the grass was well established and well grown. I cannot remember when was the last time my front lawn was this good with dark green in colour and densly populated. I will recommend Turfland to my friends and relatives. I am pleased to notice , Turfland is one of the companies in the UK still povide an excellent service and product to their customers. Keep up the good service. Best regards Ratnam June 2010

Just a quick thank you for the excellent way my order was dealt with. The turf arrived exactly when you said it would and the quality was fine, even though I chose your economy turf. The garden looks lovely now and when I need some more for a future project I will definately use Turfland again. Many thanks for a job well done. Steve, Lincoln May 2010

May I take this opportunity to say how helpful your member of staff was (Gail) very polite courteous and a credit to you. I will most certainly recommend your company to my friends and neighbors. Great to deal with you and your team. Kindest Regards Luc.

Can we say how efficient Turfland was with our order and delivery. We laid the lawn using the feed included, have watered it daily and we have a lovely green lush looking lawn. Thank you Chris and Ron. Stratford upon Avon May 2010

Thank you - fantastic service - very easy to use website Mr Stone - Wiltshire May 2010

Thank you for the prompt delivery of my Turf and top soil, they were laid last week on the day of arrival and I must compliment you on the quality of the turf supplied, I have also been very lucky with the weather and they are watering in well. You have now set the boss off at home and she wants the front lawn replaced!!! Thanks .... I will of course (when I can get myself in gear) order the stuff from you. Again well done and thanks. Doug March 2010

A big thank you! I would just like to say what a great service you offer. I originally ordered the grass for back garden, it came on time as promised and the turfs were in excellent condition. With that in mind we ended taking a second order for our front garden. Our neighbors even ended up ordering some as well! Thank you., Jason Hertfordshire October 2009

Just a quick thanks for the excellent turf i bought from you....Really good quality.I will pass on your details to anyone I hear needing turf. many thanks Steve Smith West Yorkshire 15 July 2009

I would just like to thank you for the prompt and fantastic service. I had my turf delivered today. I will definately use your company again and will refer Turfland to anyone looking for turf. Thanks again, top class. Regards Dudley Bruton Rotherfield East Sussex 13th March 2009

Thank you for a superb service. I watched your video clips and prepared accordingly. Only then did I order. The turf that arrived this morning was in excellent condition which was a supprise given the time of year. I now have a good looking lawn and its not been down a day yet. thanks to your web site I am sure it will be a success. Thank you, Name: Mr M Pinchbeck Area: West Sussex Date: 1st March 2009

Thankyou for a prompt and reliable service and i will use and recomend you in the future . Many Thanks, James Parker, East Sussex. -----Original Message----- From: James Parker Sent: 09 September 2008 15:30 To: Turfland

Turf arrived in good condition. It looks very nice and was reasonably priced. We were very impressed with the comprehensive information provided on your website and in paper form and with the speed of delivery. Would definitely recommend your company to others. Kind regards Stephen Jones Lincolnshire From: Stephen Jones Sent: 24 August 2008 11:01 To: Turfland Subject: RE: Thank You

We had our turf delivered on Saturday morning and following a weekend of work I now have a beautiful expanse of green lawn. I don't think I have ever been so pleased to see a weeks worth of rain forecast! Thank you so much for making it all so easy and seamless, from the advice and ordering through to the delivery and the quality of the product it has been an exceptionally professional service. We have already passed on your details to a friend who is doing their garden and will no doubt be recommending Turfland to many more. With very best wishes Mary London

I just wanted to email you at Turfland to say how pleased I was with the quality of the turfs delivered, I have laid them on my front garden and they certainly improve the appearance of my house. Thanks Mr C Purslow -----Original Message----- From: chris purslow Sent: 13 August 2008 21:31 To: Turfland Subject: RE: Thank You

Name: chris wright, Reason: I would just like to tell you how pleased I was with the service I received from yourselves. The 24 sq metres arrived on time this morning as promised (although I clearly don\'t know how to use a tape measure as have just over 1 sq meter left over) The turf has now been laid and due to the quality of the turf and it being still moist was a dream to lay. The garden has been transformed from a weed filled space to a beautifully turfed area, that with time will be a fantastic space for us and the cat !!! Once again thank you for doing exactly what it says on the tin Chris Wright.

-------original message------ Sent: 24 july 2008 11:01 To: enquiries@turfland.co.uk Subject: Turf delivery Name: Mick Aris Hello, I am not sure if you post up customer comments on your website but if you do here is mine. Its very short and to the point: I have over the years neglected my lawns at the front and back of the house and as a consequence I have re-turfed many times using local suppliers. I can honestly say that your turf is the best I have used. The ordering via the site straight forward, simple and intuitive to use. The delivery was on time, reliable and friendly, the turfs are simply amazing quality! Thank you, Mick.

From: Ruth Woodcraft Sent: 11 July 2008 19:01 To: Turfland Just wanted to say that we have been so impressed with the turf you delivered and your customer service. The video clips online gave us all the background we needed to lay it all properly, and it's almost good enough to use as a bowling green out there, and certainly green enough now! We are so so pleased. Thanks. Ruth and Adam Woodcraft

Date: 4th July 2008 Name: Dean Bown, Reason: Just wanted to thank you for a top quality product and service. The driver was very helpful and i will be reccomending you in the future. Regards Dean.,

16th June 2008 Peter & Jilly Fowkes Cambridgeshire Dear Mr and Mrs Mackay, I took delivery of 120 square metres of Crown Gold turf - half last Friday and half the following day; I am truly delighted with the service I have received from your staff and the quality of your turf. One very pleasant surprise was that each turf was rather lighter than I expected; I am sixty four in a couple of weeks time; pushing a quill and at a desk for forty-five years has not prepared me for hard labour! I am glad I asked for two deliveries - 60 square metres took me about four hours; four minutes a turf sounds very pedestrian, but I needed to cut some and I rolled the turves down, using a light roller on top of the boards I ordered from you. With good wishes and renewed thanks, Peter Fowkes.

-----Original Message----- From: Angela Burke Sent: 17 June 2008 18:15 To: Turfland Subject: Re: Thank You I would just like to say what a pleasure it was doing business with you. Most importantly turf seems great (to my untrained eye), the delivery man was smart and pleasant even though he had to do it all by hand and you delivered the order when you said you would. I would have no hesitation in recommending your business. Well done. Angela Burke

-----Original Message----- From: Linus Corin Sent: 04 June 2008 12:16 To: Enquiries@turfland.co.uk Subject: Thank you for a great lawn! Hi, I just wanted to say thanks for a beautiful lawn! I ordered lawna turf for our back garden a few weeks ago, and so far it is doing great, even in the places where it shouldn't have. I was at homebase over the weekend to buy some paint and other things, and was horrified when I saw the pieces of turf that they were drying in the sun outside - even more so when I saw that someone was actually buying it... Because our garden is oddly shaped, and so small that the turf didn't cost much (and because I'm lazy), I ordered plenty more turf than we needed, and ended up with a lot of spare. I decided to half hartedly put it down in places where we weren't initially planning to have grass, hoping to at least keep it alive for a bit, in case anything needed patching. These extra bits included tiny cut-offs, that I expected to dry out and die. To further decrease their chances of surviving, I didn't do any proper ground preparation, and ran out of time to water it because I was going out in the evening. A few weeks later, the main lawn (where I had prepared the ground, and almost watered it enough) is doing great, and to my surprise, even the other bits have survived, and are looking perfectly OK, despite me not having done anything right, and some of the bits being completely shaded. The old neglected lawn (it was in a terrible state when we bought the flat) had completely died out in places, and we had fully expected that we'd need to cover these parts with something other than grass, but it's looking just fine. So, all in all, it seems like a very healthy and sturdy grass, and I've realised that my fears of laying turf rather than sowing were unfounded. Lastly, being able to order in the mid afternoon, and get the turves delivered the next day, was just perfect - I really hadn't expected it to be so easy! I should have given your details to the poor man who was buying dried out turves from Homebase - he said that he was only buying them because he needed them straight away.We'll definitely be recommending your turf to our friends, thanks! Regards, Linus

From: Jordan, Mark Sent: 12 May 2008 13:15 To: 'enquires@turfland.co.uk' Subject: ITV/your lawn.. Hi Natasha, You delivered a fabulous lawn for the property we are renovating. Many thanks, it seems to have taken already! Its been down about 3 weeks now. A couple of questions: 1) When can we walk on it? 2) when can it be cut, as its getting rather long with all the rain and sunshine? The ITV programme that will show the lawn goes out on the first Monday and Friday of June on Tonight with Trevor McDonald. Many thanks Mark Jordan, ITV

Dear Mrs Mackay At this point in time I am becoming acutely aware that all too often businesses appear not to care about either their clients or the service they offer. So making contact with "Turfland" was a very pleasant surprise. On telephoning your company, I spoke to Gail. Gail was very polite, knowledgeable and particularly helpful. Armed with the appropriate information I was able to place a modest order. In subsequent discussions I was given clear and accurate details of the pending delivery. The delivery was on time; the driver was coureous; the quality of the turf was ideal for the job in hand. In fact from start to finish, the service was first class. I will have no hesitation in recommending "Turfland" and using you where ever possible. Please will you make a point of thanking all the team involved in my transaction. Fantastic. Again thank you. Best wishes, Peter Cook Lytham, Lancs

The Natural History Museum wish to thank Turfland for their kind generosity in supplying turf for the "Amazing Butterflies" exhibit showing from 5th April 2008 until 17th August 2008. www.nhm.ac.uk/amazing-butterflies

Hi, you sent us two trees , both of which we have planted at our home, Hudgill Farm, near Alston Cumbria. The first in our field next to the A689, with its own little cage to prevent sheep eating it. The second with a sweet chestnut for company. we will keep you informed of progress and post progress on our website www.hudgillfarm.co.uk . There are no other Chestnuts within 1/2 mile so they may not become infected. Kind regards John & Jane Sheahan

-----Original Message----- From: Andy Ryan Sent: 18 March 2008 11:31 To: Turfland Subject: RE: Thank You Hiya I just wanted to say thanks to you for sorting out our turf. We're doing up a tip of a house (and garden) and this has been the most painless transaction we've done so far! No problems with ordering, or delivery. Your driver was lovely and I think we've got real value for money. Maybe you should start a masterclass and invite Ikea to attend... Kind regards Andy

Sent: 25 February 2008 14:30 To: Turfland Subject: Re: Turf Supplied HI Just to say thank you for speedy service and excellent grass Alison Outhwaite

13th February 2008 Name: Peter Joinson - PJ\'s Garden Care, Reason: Thankyou, Just a quick note to say thankyou. I ordered turf online on Monday for delivery Wednesday. It was delivered by 12.30 and we started to lay the new lawn straight away. It was so easy to order from start to finish. Many thanks and will certainly use again.,

Name: K Kholia, Address: Leicester Reason: my recent order, Comments: Just to let you know how pleased I am with how my order has been handled by one of your staff (Jenny).Very, very efficent and helpful over the phone and my delivery was perfectly on time and on my door step. Thanks once again. Regards..K. Kholia

9th October 2007 Name: Peter Murphy, East Sussex, Reason: Thanks, Comments: Just a quick note to say thank you for the turf sent last week. We had a minor hiccough with the delivery, which Carol sorted out really quickly and professionally, and the turf that arrived looks fantastic - we\'re very, very pleased. Thanks again.

From: Little Bear Sent: 04 September 2007 22:45 To: Moss Farm Subject: Re: Thank You Dear Carol, I would just like to congratulate you and your company for the efficient service from start to finish. I will most certainly recommend you and I am also considering a further order at some point soon as the quality of turf received was superb. Customers are quick to critisise these days so I thought I would give Turfland a pat on the back! Well done and Thankyou! Mrs Harris-Boulter

Name: Nick, Email: Heath, Address: Tottenham Reason: Thanks, Comments: just a note to say thank you. my girlfriends parents took delivery of some turf for us last week while we were away, and they remarked on how helpful your staff were both on the telephone and in person when you delivered the turf. I will happily reccomend you to our mates- just one note-having your driver call the customer to advise of arrival times should never be done away with!. cheers Nick

-----Original Message----- From: Gary Kuhler Sent: 18 July 2007 10:16 To: Moss Farm Subject: RE: Turf delivery Turf has been layed in one setion of garden and seems to have taken so very happy, will be ordering more turf once rest of garden has been levelled Many Thanks G R Kuhler Reigate Surrey

-----Original Message----- From: Collins Sent: 14 July 2007 15:00 To: Enquiries@turfland.co.uk Subject: Order No.20483872 Thank you very much for my fantastic lawn,looks & feels great already. Thanks again the Collins family

From: REBECCA ROBSON Sent: 30 June 2007 08:45 To: Turfland Subject: RE: Turf Order THANKYOU SO MUCH FOR THE DELIVERY, IT APPEARING AT MY DOOR 1/2HOUR EARLY AND LAID IT LAST NIGHT AND LOOKS BEAUTIFUL. I CANT FAULT THE SERVICE AND WILL DEFINATLY RECOMMEND YOU TO MY FRIENDS AND FAMILY. 5 STAR SERVICE KIND REGARDS Rebecca Robson

-----Original Message----- From: Nick Avery Sent: 05 June 2007 09:15 To: Enquiries@turfland.co.uk Subject: Thank you Thank you for sorting out this order a couple of weeks ago. We are extremely pleased with the results and the quality of the turf supplied was very good indeed, none of the parched cracking stuff you get from the DIY shops.

Name: Andrew Bishop, Reason: Feedback, Comments: just like to say a big thank you . The turf turned up when it was supposed to , the driver was very helpful and happy. The turf is now down and what a transformation . Many thanks again and i will be recormending you to friends

Date: 23rd May 2007 Name: JASON LOGAN, Reason: THANKYOU Comments: JUST A QUICK NOTE TO SAY THANKYOU FOR THE SERVICE I RECEIVED WHEN I ORDERED MY LAWN. THE QUALITY OF THE LAWN IS FANTASTIC AND HAVE HAD NOTHING BUT GREAT COMMENTS ABOUT IT FROM FRIENDS AND FAMILY CHEERS JASON.

From: Chris Brooks Sent: 22 May 2007 15:31 To: Angie MacKay Subject: Thank you Hi Angie, Just a short note to say thank you very much for supplying my step-daughter with such good quality turf last week. I spent the day with them on Sunday helping them lay it and without exception everyone who has seen it has commented on how good it looks. Once again thank you not only on my behalf but from Nik and the kids for they are going to have a great time on their new lawn. With very kind regards and best wishes to you all. Chris Brooks Christopher John Photography

From: Dafydd Rogers Sent: 14 May 2007 10:45 To: Gail Haygarth Subject: RE: Turf Order Dear Gail, I just wanted to thank you for all your help with ordering my turf and your reassurance that I could lay it myself. I laid it this weekend and now I have everything crossed that it will take and flourish into a great lawn. Thank you for great service. Best wishes, Dafydd

Name: Mark Abbott, Reason: Thanks!, Comments: Hello, just wanted to say thank you for a great price, high quality service. We bought 30 Sq Meters of Sportsman for our small back garden. The price was only slightly higher than our local DIY superstore, but the quality is much higher and the larger, Sq M, pieces of turf easy to lay. Very impressed. Has transformed our garden!

23rd April 2007 Name: cheryl king, Reason: praise of lawn, Comments: just to let you know i am very very pleased with your service,and the quality of the the turf i ordered this week it looks a picture and will recommend your company to my friends in the future...thank you ...mrs c king..kent

-----Original Message----- From: Aaron Cooper Sent: 17 April 2007 18:46 To: Turfland Subject: Many Thanks for your excellent service. Hi, This is just a quick note to say thank you for the excellent service, all via your web site. All goods were received by 07:50am the day after I ordered it, every single roll of turf was in excellent condition and very healthy. Thank you again, I will be highly recommending you in the future. Kind Regards Aaron Cooper (A very satisfied customer).

-----Original Message----- From: Russell & Jacquie Summerton-Young Sent: 24 March 2007 11:39 To: Turfland Subject: Re: turf delivery Dear All, Many thanks. The turf arrived well packaged and in tact. Once again thank you for an efficient service. Regards Jacquie Summerton-Young

From: jan dent Sent: 26 March 2007 10:24 To: Turfland Subject: Re: turf delivery Good morning to you. The turf arrived safely and nice and early on Saturday morning and is now being well watered. I would just like to say how impressed I am with how smoothly everything went from the moment I ordered the turf to the delivery, and considering that I have purchased budget turf I am also impressed with the quality. I will not hesitate in reccomending you to anyone in the future, your service from start to finish and beyond is commendable. Once again a very big thank you Geraldine

From: Glanville Josie (RJ6) MHC-TR Manager Sent: 16 March 2007 16:10 To: angela.mackay@turfland.co.uk Cc: Carol Webster Subject: Customer Feedback Dear Angela, Having just been advised to contact you by one of your very cheerful telephone staff, I am just writing to commend a particular member of your staff, Carol Webster who I have been liaising with via email. Firstly it was a really lovely surprise to receive a curtesy email from Carol to see how my lawn was looking following the delivery of your turf. But also, following that, she has been fantastically helpful, orderring and posting me another roll of turf because we were one short and advising/reassurring me re. the forthcoming predicted snow next week. Her emails have been prompt, friendly and efficient and I just wanted to take the time to say that it has been a very long time since I have received such a high quality of customer service. The lady who I just spoke to on the phone was also very friendly and helpful - but I forgot to ask for her name! Rest assured if any friends or colleagues are looking to buy turf I shall point them in your direction. And Carol I think deserves a medal! Many thanks for taking the time to read this, Yours sincerely, Josie Glanville

-----Original Message----- From: Douglas, Rowley (GE Comm Fin) Sent: 12 March 2007 10:22 To: carol.webster@turfland.co.uk Subject: RE: turf delivery Hi Carol, I have managed to lay the lawn already and it looks great, a big difference to the mudpit that was out there before! Everything went fine, you delivery man arrived early in the day, was very polite and friendly. Including this follow up email from yourself, the overall customer experience from start to finish has been very very good. Should I be brave enough to lay my next lawn by myself again, I would not hesitate to use your company again. Kind Regards, Rowley Douglas MBE

Dear Mr Mackay, I am writing to you to congratulate you upon your company's level of customer service that I have recieved. I am landscaping my rear garden and have telephoned several companies for quotes for turf, and although your company was not the cheapest, you level of customer service was the best, and this in turn helped to make my decision to place the order. The lady in question was Jenny Knight who was professional, polite and curteous. I spoke to Jenny on Saturday 7th October for the original quote and again to place the order yesterday. I feel Jenny deserves a 'pat on the back' for her excellant customer service as so often this goes un-noticed by both managers and customers. So please pass on my thanks to her, you have a valuable member of staff. Many thanks once again. Mrs Karen Goodall, Rossett.

Sent: 25 October 2006 19:46 To: Carol Webster Subject: Re: RE crown gold Thanks for great turf/excellent delivery driver/will recommend to neighbours. Thanks Martin Carter

25th September 2006 I am sending you some of the pictures of my lawn which you requested after I told you what a difference it has made after you recommended to use evergreen lawn food. I now follow the Evergreen year round programme according to the leaflet you sent me. I have sent some of the photos to Evergreen Scotts company as well. Thank you for your help. My lawn is now as beautiful as the day you delivered it! Mr R N Shah / Leicester

Sent: 01 October 2006 10:21 To: Carol Webster Subject: Re: Turf Order Hi just a quick e mail to say thank you for the turf i ordered it came early so gave us time to move to garden and lay before the heavens opened up!! Driver couldnt be bribed with a biscuit to lay it however you cant have everything the turf looked very good although im no expert, however we did follow the old greenkeepers advice when laying it, ( green side up ) Mick

Dear Turfland Just a note to say how pleased I am with my new Turfland lawn. I ordered 50m of "good quality" lawn on Wednesday 21 June and asked for it to be delivered on 23 June. It was. I laid it a day later and within 2½ weeks the lawn looks absolutely brilliant. Good service, great product and delighted to recommend Turfland anytime. Cheers Shaun Dunne Davenham

I am writing to thank you for your assistance recently in Granada TV's 'With a Little Help from my Friends'. The children's play area and gardens are a wonderful addition to our site and we are delighted you were able to help Kerry McFadden with her project. On behalf of all the children and their families who will benefit from your generosity, please accept our sincerest thanks. Christine Done Fundraising Manager

We have used Turfland for a number of years. Their service and consistent quality has always met our exact requirements, and they often deliver at short notice with no problems.

Just a quick note to say a huge thank you for all of your help and kind support during the making of the latest series of ITV's With a Little Help from my Friends.

We have successfully completed the project on Sunday, and the hospital and children are absolutely delighted with the results. They've asked me to relay their thanks to you for making such a fantastic project possible. I'm sure that it will bring a lot of happiness to children at the hospital for many years to come.

One again, on behalf of all the Granada team, Kerry McFadden and Alder Hey Hospital, thank you and best wishes.

Emily Louth
Associate Producer
With a Little Help From My Friends