Turfland - where the grass is greener

Granada Media

Just a quick note to say a huge thank you for all of your help and kind support during the making of the latest series of ITV's With a Little Help from my Friends.

We have successfully completed the project on Sunday, and the hospital and children are absolutely delighted with the results. They've asked me to relay their thanks to you for making such a fantastic project possible. I'm sure that it will bring a lot of happiness to children at the hospital for many years to come.

One again, on behalf of all the Granada team, Kerry McFadden and Alder Hey Hospital, thank you and best wishes.

Emily Louth
Associate Producer
With a Little Help From My Friends

Bolton School

Thank you for the delivery of Sportsman Turf on Tuesday 20th July 2004.

The driver was superb with regards to front end customer care/relations and provided great assistance with the dropping off points. The turf was required at two different locations within the sports pitches and it was no trouble for him to take a small load to another part of the field for us.

The quality of the turf is excellent for our requirements and I look forward to contacting you in the future to discuss other projects/requirements at Bolton School.

Yours sincerely,
Darryl Parkinson
Grounds Manager

David Wilson Homes

We have used Turfland for a number of years.

Their service and consistent quality has always met our exact requirements, and they often deliver at short notice with no problems.

East Midlands Landscaping Ltd

We have dealt with Turfland for over 10 years now and in that time the level of service has been grade 1 equal to the quality of the turf supplied.

It is hard to provide such a high level of service from the point of order to the delivery on site but Turfland have always achieved a first class service.

10 years ago we were still laying locally grown meadow turf on many high profile sites, then slowly the change was made to Turfland. Very quickly customers would only use Turfland turf.

James T Wallett
Director
East Midlands Landscaping Ltd

Royal Liverpool Children's NHS Trust

I am writing to thank you for your assistance recently in Granada TV's 'With a Little Help from my Friends'.

The children's play area and gardens are a wonderful addition to our site and we are delighted you were able to help Kerry McFadden with her project.

On behalf of all the children and their families who will benefit from your generosity, please accept our sincerest thanks.

Christine Done
Fundraising Manager

"will be ordering more.."

-----Original Message-----
From: Gary Kuhler
Sent: 18 July 2007 10:16
To: Moss Farm
Subject: RE: Turf delivery

Turf has been layed in one setion of garden and seems to have taken so very happy, will be ordering more turf once rest of garden has been levelled

Many Thanks

G R Kuhler
Reigate Surrey

Thank You

Dear Mrs Mackay,
Last week I was in the process of trying to get the best prices for turf that I needed for my back garden. Needless to say that my experiences were varied from the sublime to the ridiculous. That was till I spoke to Mick!
Mick has the ability to make people very comfortable with his polite, professional and personal manner. If it was not for Mick's sales ability I would have chosen a cheaper version of Turf from another supplier, which I am sure would have been of a similar quality. However the differential was Mick's manner of sale.
I would like to thank Mick and Turfland for giving me the pleasure of dealing with such professionals in a world where service levels are fast decining.
Thank you Mick,
Regards,
Ash Wadhera (London).

Good Quality

Dear Turfland
Just a note to say how pleased I am with my new Turfland lawn.

I ordered 50m of "good quality" lawn on Wednesday 21 June and asked for it to be delivered on 23 June. It was. I laid it a day later and within 2½ weeks the lawn looks absolutely brilliant.

Good service, great product and delighted to recommend Turfland anytime.

Cheers
Shaun Dunne
Davenham

Feed Back

Feed back

-----Original Message-----

Sent: 11 March 2007 11:57
To: carol.webster@turfland.co.uk
Subject: RE: Thank You for Your Order Just Placed

Just a quick e-mail, a little bit of customer service response.

As I work in Customer Service I do realise the importance on delivering customer satisfaction, because of this I feel the need to send this e-mail.

A very big THANK YOU for every thing from answering the phone on my initial query to the follow up e-mails in a timely manner to the delivery driver, all of these elements deserve 10/10 for both delivering 100% satisfaction to their total professionalism.


Once again Many many thanks.

Charles.

"looks great"

-----Original Message-----
From: Douglas, Rowley (GE Comm Fin)
Sent: 12 March 2007 10:22
To: carol.webster@turfland.co.uk
Subject: RE: turf delivery

Hi Carol,

I have managed to lay the lawn already and it looks great, a big difference to the mudpit that was out there before!

Everything went fine, you delivery man arrived early in the day, was very polite and friendly. Including this follow up email from yourself, the overall customer experience from start to finish has been very very good. Should I be brave enough to lay my next lawn by myself again, I would not hesitate to use your company again.

Kind Regards,
Rowley Douglas MBE

"More than satisfied...."

no doubt you recieve a few complaints, but i would like to say that i was MORE than satisfied with your end product, the turf was way above my expectations,the packing was the best i have seen, and the delivery was "Bang on time".
You can use this as a recomdention advert if you care to do so.
Many thanks
M.Edwards

..looks great.

From: Jill Hansen
Date: 07/07/2007
Many thanks for the delivery of our turf we are extremely happy, the garden looks great.

"feels great.."

-----Original Message-----
From: Collins
Sent: 14 July 2007 15:00
To: Enquiries@turfland.co.uk
Subject: Order No.20483872

Thank you very much for my fantastic lawn,looks & feels great already.

Thanks again the Collins family

"happy with turf and shrubs.."

-----Original Message-----
From: Richard Millington [mailto:Richard.Millington
Sent: 17 July 2007 18:01
To: Enquiries@turfland.co.uk
Subject: Turf & Shrubs

Hello.


I recently purchased 115m2 of turf and a couple boxes of border shrubs from you. Just to let you know that it was a great service from start to finish!. I am very happy with both the turf and shrubs.

Richard Millington

"5 STAR SERVICE...."

From: REBECCA ROBSON
Sent: 30 June 2007 08:45
To: Turfland
Subject: RE: Turf Order

THANKYOU SO MUCH FOR THE DELIVERY, IT APPEARING AT MY DOOR 1/2HOUR EARLY AND
LAID IT LAST NIGHT AND LOOKS BEAUTIFUL. I CANT FAULT THE SERVICE AND WILL DEFINATLY RECOMMEND YOU TO MY FRIENDS AND FAMILY. 5 STAR SERVICE
KIND REGARDS
Rebecca Robson

Thank you for your advise

25th September 2006

I am sending you some of the pictures of my lawn which you requested after I told you what a difference it has made after you recommended to use evergreen lawn food. I now follow the Evergreen year round programme according to the leaflet you sent me.
I have sent some of the photos to Evergreen Scotts company as well.
Thank you for your help. My lawn is now as beautiful as the day you delivered it!
Mr R N Shah / Leicester

Turf Delivery

Sent: 01 October 2006 10:21
To: Carol Webster
Subject: Re: Turf Order

Hi just a quick e mail to say thank you for the turf i ordered it came early so gave us time to move to garden and lay before the heavens opened up!!

Driver couldnt be bribed with a biscuit to lay it however you cant have everything

the turf looked very good although im no expert, however we did follow the old greenkeepers advice when laying it, ( green side up )

Mick

Thank you

Sent: 29 September 2006 19:47
To: Turfland

Thank you for the prompt delivery and nice turf could you please send me an official receipt including VAT for the order below

Many Thanks Andy

Certainly use you again!

Sent: 06 November 2006 08:42
To: info@turfland.co.uk
Subject: thankyou

hello,would like to take this opportunity to say thankyou.........
last week i ordered turf from you,and i am absolutely delighted with it! i ordered the sportsman to turf a family lawn,and was very impressed with not only the quality,but the whole process and efficieny of your company,and love the website too!
i shall be recommending you to others and will certainly use you again in the future,

with many thanks

julie abraham

Excellent delivery driver...

Sent: 25 October 2006 19:46
To: Carol Webster
Subject: Re: RE crown gold

Thanks for great turf/excellent delivery driver/will recommend to neighbours.
Thanks Martin Carter

Thank you for our lovely garden

Hello Jenny and everyone who helped in our order, just a quick message to say thank you for our lovely garden, we shopped around for a while looking for turf and the average price for turf in London is 5.99 sq metre and the quality does not come close to our sportsman you supplied to us, would just like to say a big thank you for the excellent service and quality you guys offer. It was a pleasure from start to finish and all this for a tiny £135.00 for 50 sq metres. Once again from London THANK YOU and look forward to using you agian when we sell our property and move to our next.
Frey Bryson, London.

Congratulations

Dear Mr Mackay,
I am writing to you to congratulate you upon your company's level of customer service that I have recieved. I am landscaping my rear garden and have telephoned several companies for quotes for turf, and although your company was not the cheapest, you level of customer service was the best, and this in turn helped to make my decision to place the order.
The lady in question was Jenny Knight who was professional, polite and curteous. I spoke to Jenny on Saturday 7th October for the original quote and again to place the order yesterday.
I feel Jenny deserves a 'pat on the back' for her excellant customer service as so often this goes un-noticed by both managers and customers. So please pass on my thanks to her, you have a valuable member of staff. Many thanks once again.
Mrs Karen Goodall, Rossett.

"the result is amazing.."

-----Original Message-----
From: Simon Moore
Sent: 12 March 2007 10:37
To: carol.webster@turfland.co.uk
Subject: RE: turf delivery
Morning Carol,

Thank you for sorting out our turf dlivery on Saturday. Everything went very well and the turf itself appears to be of an extremely good quality. I spent the day laying it and am now feeling very stiff but the result is amazing.

How much watering does the turf require in this weather? I have used the sprinkler for a couple of hours on Saturday night- do we need to do it daily at the moment?
Simon

From: Glanville Josie (RJ6) MHC-TR Manager

Sent: 16 March 2007 16:10
To: angela.mackay@turfland.co.uk
Cc: Carol Webster
Subject: Customer Feedback

Dear Angela,

Having just been advised to contact you by one of your very cheerful
telephone staff, I am just writing to commend a particular member of
your staff, Carol Webster who I have been liaising with via email.

Firstly it was a really lovely surprise to receive a curtesy email from
Carol to see how my lawn was looking following the delivery of your
turf. But also, following that, she has been fantastically helpful,
orderring and posting me another roll of turf because we were one short
and advising/reassurring me re. the forthcoming predicted snow next
week. Her emails have been prompt, friendly and efficient and I just
wanted to take the time to say that it has been a very long time since I
have received such a high quality of customer service. The lady who I
just spoke to on the phone was also very friendly and helpful - but I
forgot to ask for her name!

Rest assured if any friends or colleagues are looking to buy turf I
shall point them in your direction. And Carol I think deserves a medal!

Many thanks for taking the time to read this,

Yours sincerely,

Josie Glanville

pleased with the quality

From: Martin Carter
Sent: 21 March 2007 22:02
To: Turfland
Subject: RE: turf delivery

Dear All,
I wish to express my gratitude in your customer service. The turfs were delivered as promised and the delivery driver was most courteous.

Despite ordering the cheapest, and as advertised not up to your exacting standards, we were pleased with the quality and would happily recommend your company to anyone wishing to turf their gardens. Good luck in the future and once again a big thank you.

Kindest regards

Martin Carter

your service from start to finish and beyond is commendable.

From: jan dent
Sent: 26 March 2007 10:24
To: Turfland
Subject: Re: turf delivery

Good morning to you.
The turf arrived safely and nice and early on Saturday morning and is now being well watered.

I would just like to say how impressed I am with how smoothly everything went from the moment I ordered the turf to the delivery, and considering that I have purchased budget turf I am also impressed with the quality.

I will not hesitate in reccomending you to anyone in the future, your service from start to finish and beyond is commendable.

Once again a very big thank you

Geraldine

"..more beautiful than we imagined".

-----Original Message-----
From: Fionnuala Hill
Sent: 26 March 2007 12:19
To: Turfland
Subject: Re: turf delivery

Dear Carol
The turf arrived on Saturday as planned. My husband and I were very pleased with the high quality of the turf and we have successfully laid our new lawn. It is more beautiful than we imagined. We will certainly be recommending Turfland to our friends and family for the quality of turf and the high level of service.
Many thanks

Fionnuala

"..well packaged and in tact".

-----Original Message-----
From: Russell & Jacquie Summerton-Young
Sent: 24 March 2007 11:39
To: Turfland
Subject: Re: turf delivery

Dear All,

Many thanks. The turf arrived well packaged and in tact. Once again thank you for an efficient service.
Regards
Jacquie Summerton-Young

A very satisfied customer

-----Original Message-----
From: Aaron Cooper
Sent: 17 April 2007 18:46
To: Turfland
Subject: Many Thanks for your excellent service.

Hi,

This is just a quick note to say thank you for the excellent service, all via your web site.

All goods were received by 07:50am the day after I ordered it, every single roll of turf was in excellent condition and very healthy.

Thank you again, I will be highly recommending you in the future.

Kind Regards

Aaron Cooper (A very satisfied customer).

"Turf is great, delivery spot on.."

Name: Mr G Brown,
Reason: ref no,19483641,
Comments: Superb service,thank you so much.Turf is great,delivery spot on, yes i will be recomending you ,thanks, G brown

I will certainly recommend you and your turf

-----Original Message-----
From: Tim Shorland-Ball
Sent: 12 April 2007 09:45
To: Turfland

I just wanted to say thanks very much for the service you provided. The turf is down and looks great and after 3 weeks already seems well established. I will certainly recommend you and your turf.

Thanks again

Tim

it looks a picture....

23rd April 2007

Name: cheryl king,

Reason: praise of lawn, Comments: just to let you know i am very very pleased with your service,and the quality of the the turf i ordered this week it looks a picture and will recommend your company to my friends in the future...thank you ...mrs c king..kent

Looks Great..

Date: Wed, 25 Apr 2007 18:33:50 +0100

Hi

Turf arrived as promised lawn looks great, thanks for the prompt service, will be looking in again for other products cheers.

PaulM

Anthony Nolan Trust, RHS Tatton Park Flower Show 2007

Dear Angela,
On behalf of the Anthony Nolan Trust and the garden designer, Heather Appleton, I would like to thank Turfland for supporting the Bubble Garden.
The garden was built in extremely difficult wet weather conditions by a very keen and hardworking team of 80 volunteers. Everyone involved with the garden were delighted when we were awarded our very first Gold Medalby the RHS Judges, and even more excited to hear that we had also been chosen as the Best Show Garden.
I am sure that you will also be pleased to hear that we made a tremendous £4,000 profit. This will enable us to add another 60 donors to our Register - any one of whom is a potential life saver.
With thanks for all your support.
Ruth Carter
Regional Fundraising Manager

extremely happy.....

Name: Neil Hennells,

Address:
huntingdon

Reason: pick up areas,

Comments: took delivery of 50 sq mts lawna turf on sat 23rd. extremely happy with the full service and product, i need a little extra approx 5 rolls please could you inform me of the nearest pick up depot to huntingdon. thank you

"transformed our garden!"

Name: Mark Abbott,

Reason: Thanks!,

Comments: Hello, just wanted to say thank you for a great price, high quality service. We bought 30 Sq Meters of Sportsman for our small back garden. The price was only slightly higher than our local DIY superstore, but the quality is much higher and the larger, Sq M, pieces of turf easy to lay. Very impressed. Has transformed our garden!

..the new lawn looks great..

-----Original Message-----
From: julian hodges
Sent: 10 May 2007 12:16
To: Turfland

Dear Turfland, thankyou for your prompt service - the new lawn looks great
and its raining which saves me a job.
Kind regards
julian hodges.

"thank you for all your help.."

From: Dafydd Rogers
Sent: 14 May 2007 10:45
To: Gail Haygarth
Subject: RE: Turf Order

Dear Gail,

I just wanted to thank you for all your help with ordering my turf and your reassurance that I could lay it myself. I laid it this weekend and now I have everything crossed that it will take and flourish into a great lawn.

Thank you for great service.

Best wishes,
Dafydd

"It's come up a treat.."

-----Original Message-----
From: PAULEEN
Sent: 17 May 2007 10:46
To: Moss Farm
Subject: RE: Thank You

JUST A QUICK NOTE TO SAY THANK YOU FOR THE GRASS ITS COME UP A TREAT
ESPECIALLY WITH ALL THIS RAIN. HAVE RECOMMENDED YOU.
THANK YOU IT REALLY IS NICE QUALITY.

REGARDS
PAULEEN SODERQVIST

Everyone has commented on how good it looks

From: Chris Brooks
Sent: 22 May 2007 15:31
To: Angie MacKay
Subject: Thank you

Hi Angie,

Just a short note to say thank you very much for supplying my step-daughter
with such good quality turf last week. I spent the day with them on
Sunday helping them lay it and without exception everyone who has seen it
has commented on how good it looks. Once again thank you not only on my
behalf but from Nik and the kids for they are going to have a great time on
their new lawn.

With very kind regards and best wishes to you all.

Chris Brooks
Christopher John Photography

thanks for an excellent service

-----Original Message-----
From: simon partridge
Sent: 22 May 2007 20:46
To: Moss Farm
Subject: RE: Turf Delivery

the turf arrived as expected in the morning on saturday. the delivery man was paticularly helpful. all now laid and looking good. thanks for an excellent service

NOTHING BUT GREAT COMMENTS

Date: 23rd May 2007

Name: JASON LOGAN,

Reason: THANKYOU

Comments: JUST A QUICK NOTE TO SAY THANKYOU FOR THE SERVICE I RECEIVED WHEN I ORDERED MY LAWN. THE QUALITY OF THE LAWN IS FANTASTIC AND HAVE HAD NOTHING BUT GREAT COMMENTS ABOUT IT FROM FRIENDS AND FAMILY CHEERS JASON.

"Nothing but great comments...."

-----Original Message-----
From: jason.logan
Sent: 23 May 2007 10:00

Name: JASON LOGAN,

Reason: THANKYOU

Comments: JUST A QUICK NOTE TO SAY THANKYOU FOR THE SERVICE I RECEIVED WHEN I ORDERED MY LAWN. THE QUALITY OF THE LAWN IS FANTASTIC AND HAVE HAD NOTHING BUT GREAT COMMENTS ABOUT IT FROM FRIENDS AND FAMILY CHEERS JASON.

Name: Andrew Bishop,

Reason: Feedback,

Comments: just like to say a big thank you . The turf turned up when it was supposed to , the driver was very helpful and happy. The turf is now down and what a transformation . Many thanks again and i will be recormending you to friends

"..very impressed"

Name: National Trust Low Wray Campsite,

Address: Low Wray Campsite Ambleside,

Reason: Pleased with service,

Comments: We placed 2 orders for turf this spring and were very impressed with; help on the telephone, service, delivery arrangements and quality of turf. Thank you.

"extremely pleased with the results.."

-----Original Message-----
From: Nick Avery
Sent: 05 June 2007 09:15
To: Enquiries@turfland.co.uk
Subject: Thank you

Thank you for sorting out this order a couple of weeks ago. We are extremely pleased with the results and the quality of the turf supplied was very good indeed, none of the parched cracking stuff you get from the DIY shops.

"appears to be of the highest quality."

-----Original Message-----
From: Ray Parker [mailto:raymond.parker
Sent: 18 July 2007 10:16
To: Moss Farm
Subject: Re: Turf del

Hello

the turf was delivered in the morning, as requested, and appears to be of the highest quality. I am very pleased with your service.

R Parker

Thanks.

Name: Nick,

Email: Heath,

Address: Tottenham

Reason: Thanks,

Comments: just a note to say thank you. my girlfriends parents took delivery of some turf for us last week while we were away, and they remarked on how helpful your staff were both on the telephone and in person when you delivered the turf. I will happily reccomend you to our mates- just one note-having your driver call the customer to advise of arrival times should never be done away with!.
cheers

Nick

"..thought I would give Turfland a pat on the back!"

From: Little Bear
Sent: 04 September 2007 22:45
To: Moss Farm
Subject: Re: Thank You

Dear Carol,

I would just like to congratulate you and your company for the efficient service from start to finish.

I will most certainly recommend you and I am also considering a further order at some point soon as the quality of turf received was superb.

Customers are quick to critisise these days so I thought I would give Turfland a pat on the back! Well done and Thankyou!

Mrs Harris-Boulter

"..it is excellent".

From: anthony dixon
Sent: 28 September 2007 20:01
To: Turfland
Subject: RE: Turf delivered

thanks for the turf. it is excellent. thank you for the great service.
anthony
fleet

"..the turf that arrived looks fantastic.."

9th October 2007
Name: Peter Murphy,
East Sussex,

Reason: Thanks,
Comments: Just a quick note to say thank you for the turf sent last week. We had a minor hiccough with the delivery, which Carol sorted out really quickly and professionally, and the turf that arrived looks fantastic - we\'re very, very pleased. Thanks again.

RBS - Sure Start / Barnardos

-----Original Message-----
From: Firkins, Martin
Sent: 16 October 2007 15:31
To: Gail Haygarth
Subject: RBS - Sure Start / Barnardos


Gail,

Further to our discussion last week, thanks again for the help with the
charity project which a team from this office undertook on the 4th October
2007. The great service and generous discount greatly assisted in making
the project achievable.

I have attached the picture which appeared in the local paper.

I am expecting a picture of the completed project to appear this week and
mention you in the article (I will forward it on when available).

I have attached a picture of before and after if you are interested.

Thanks again.

Kind regards

Martin Firkins
Associate Director,
Structured Debt Solutions,
Commercial Banking, UK.

My recent order

Name: K Kholia,
Address: Leicester
Reason: my recent order,

Comments: Just to let you know how pleased I am with how my order has been handled by one of your staff (Jenny).Very, very efficent and helpful over the phone and my delivery was perfectly on time and on my door step. Thanks once again. Regards..K. Kholia

"It is great that businesses like you exist."

From: Laura Jack
Sent: 31 October 2007 20:16
To: Turfland
Subject: Re: Thank You

To whom it may concern,

Our turf arrived today, as stated, and I am an extremely satisfied customer. Thank you so, so much for such a fantastic product and A1 service.

I will definately recommend you to friends and use you again should we ever have the need.

It is great that businesses like you exist.

Thank you.

Regards
Mrs Laura Jack

Gail was polite, knowledgeable and particularly helpful...

Dear Mrs Mackay
At this point in time I am becoming acutely aware that all too often businesses appear not to care about either their clients or the service they offer. So making contact with "Turfland" was a very pleasant surprise.
On telephoning your company, I spoke to Gail. Gail was very polite, knowledgeable and particularly helpful. Armed with the appropriate information I was able to place a modest order. In subsequent discussions I was given clear and accurate details of the pending delivery. The delivery was on time; the driver was coureous; the quality of the turf was ideal for the job in hand. In fact from start to finish, the service was first class. I will have no hesitation in recommending "Turfland" and using you where ever possible. Please will you make a point of thanking all the team involved in my transaction. Fantastic.
Again thank you.
Best wishes,
Peter Cook
Lytham, Lancs

I will certainly use you again.

13th February 2008
Name: Peter Joinson - PJ\'s Garden Care,
Reason: Thankyou,

Just a quick note to say thankyou. I ordered turf online on Monday for delivery Wednesday. It was delivered by 12.30 and we started to lay the new lawn straight away. It was so easy to order from start to finish.
Many thanks and will certainly use again.,

Excellent Product

22nd Feb 2008
Name: neil Hankin

Reason: turf arrived very promptly, excellent product. thanks very much . would recommend,

"excellent grass..."

Sent: 25 February 2008 14:30
To: Turfland
Subject: Re: Turf Supplied

HI
Just to say thank you for speedy service and excellent grass

Alison Outhwaite

"Thanks very much for the timely reminder"...

From: KEVIN DYSON
Sent: 11 March 2008 16:31
To: Moss Farm
Subject: Fw: March Lawn Care

Hi Carol

Thanks very much for the timely reminder. I'm rather impressed by the fact that Turfland has followed up
on my lawncare after I bought the turfs from you last year! Well done!

The turfs you delivered were superb and many neighbours stopped by to say how lovely the lawn looked and to ask where I got the turfs from.

I gave them your website address and told them how easy it was to order.

We have high hopes that our lawns will have survived the winter (and last years floods) and that by late spring they will once more be in good condition.

Yes! I will be calling soon to order my lawnfeed!

Keep up the good work and many thanks for your kind email - feel free to use my comments anyway you believe to be helpful.
Regards
Kevin (2007 customer!)

Maybe you should start a masterclass and invite Ikea to attend...

-----Original Message-----
From: Andy Ryan
Sent: 18 March 2008 11:31
To: Turfland
Subject: RE: Thank You

Hiya
I just wanted to say thanks to you for sorting out our turf. We're doing up a tip of a house (and garden) and this has been the most painless transaction we've done so far! No problems with ordering, or delivery. Your driver was lovely and I think we've got real value for money. Maybe you should start a masterclass and invite Ikea to attend...
Kind regards
Andy

"I wanted to send turfonline a glowing reference...."

From: Robert Greenbank
Sent: 24 March 2008 09:01
To: Turfland
Subject: RE: turf delivery

I wanted to send Turfonline a glowing reference, I live in Northampton and ordered Turf on Monday evening with the hope of a delivery for Wednesday and to my complete shock my delivery arrived on my doorstep at 9.00am Wednesday morning. I would like to take this opportunity to thank Turfonline for a very professional service with a fantastic business. Please pass this Email to all concerned... Keep up the good work!

Robert Greenbank - Northampton

Conker Trees

Hi, you sent us two trees , both of which we have planted at our home, Hudgill Farm, near Alston Cumbria. The first in our field next to the A689, with its own little cage to prevent sheep eating it. The second with a sweet chestnut for company. we will keep you informed of progress and post progress on our website www.hudgillfarm.co.uk . There are no other Chestnuts within 1/2 mile so they may not become infected.
Kind regards
John & Jane Sheahan

"...so nice it shows the rest up."

From: IAN SMITH
Sent: 01 April 2008 22:01
To: Turfland
Subject: Re: Turf Delivery

Just to say a big thank you for our turf delivery it arrived when stated the delivery man was very polite and helpful we have put most of the turf down in our back garden and it looks very nice in fact so nice it shows the rest up. If any of our mates or neighbours ask us do we know of a good place that sells turf your company will be the only one we will recommend.
Thanks a lot for the superb service and keep up the good work Louise & Ian Smith.

"Extremely happy with the turf....Good to read what you are doing with the horse chestnuts.."

Hi there,
Extremely happy with the turfs you supplied speed, price and cheerful delivery man from Palletline.
Good to read what you are doing with the Horse Chestnuts. We have planted it here in our garden in Fordingbridge which is within a Conservation Area so, hopefully it will flourish. Picture attached - will have plenty to drink as pond in background!
Shane Dowling

Natural History Museum "Amazing Butterflies"

The Natural History Museum wish to thank Turfland for their kind generosity in supplying turf for the "Amazing Butterflies" exhibit showing from 5th April 2008 until 17th August 2008. www.nhm.ac.uk/amazing-butterflies